Showing posts with label qwest sucks. Show all posts
Showing posts with label qwest sucks. Show all posts

Wednesday, August 10, 2011

Internet! Glorious glorious Internet!

I finally have an internet connection at home again!

Last Friday Qwest called me and told me I could save money by bundling my DSL and home phone. I told them OK, but mentioned I get my DSL line through Qwest but have a different ISP. They said, no problem, so I said sign me up.

Monday my internet quit working. I called my ISP and they said all was well with my account and said I should call Qwest and have them do a line check. Long story short, Qwest switched me to their ISP. I said no, don't want it. They say, can't bundle without us as your ISP. I asked them to put it back the way it was. They said OK, have it back by Wednesday. I said WTF? No matter, they said. I must wait.

Today, no internet. Call Qwest. They say order to switch was cancelled. I say WTF?!? They said, readded order. I ask when. They say Friday. I say I hope you all DIAF if it's not fixed today! They say sorry, you wait til Friday.

So this afternoon I set up Clear internet and phone over 4G. Cheaper than Qwest, so we'll see how it is. Canceling Qwest tomorrow.